What is this store's return and exchange policy?

Shoes, accessories, jewelry and tights are FINAL SALE.
We can exchange clothing for any in-stock item you are not satisfied with, on the condition that the item is returned in 100% new condition (ie. not worn or washed) within 7 days of receipt of delivery. Please ensure returned clothing is packaged with the proper care and protection. The cost of shipping on an exchange is the responsibility of the buyer, and the original shipping cost will not be refunded.

Where does this store ship from?

Rochester, New York.

Do you accept orders placed outside of the US?

Yes we do but only on retail . No wholesale.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

Where is the boutique located & what are your hours?

121 Park Ave
Rochester, NY 14607

We are at the corner of Park Ave and Meigs St.

We are open:
Mondays: 11a-6p
Tue - Sat: 11a-7p
Sundays: noon - 5p

We are closed on major holidays.

Contact

Email: shop.peppermint@gmail.com
Phone: (585) 466 4396 / (585) 633 2400

Wholesale

If you're interested in wholesale, please remember I have a minimum dollar requirement of $200 and 3 weeks lead time.

Also please SCAN and send us your tax ID. Without paperwork- we will NOT work with you.

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.